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BlackBerry Loves U2: Who Cares?

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Over the weekend my wife and I took a break from everyday life to head out to Las Vegas for a long weekend featuring the U2 concert on Friday night. Your dedicated blogger took the opportunity to spend a little time sampling BlackBerry’s enormous sponsorship of the band’s 360 Tour, and what I found is Marketing Without Meaning.

By now you have probably seen BlackBerry’s splashy, sexy TV commercials featuring U2 and the tagline “BlackBerry Loves U2.” The concert arena in Las Vegas had plenty of banners put up (like the above) announcing the brand’s love for the band. BlackBerry reportedly paid up to $150 million for the rights to love U2 in public and brag about it in a massive advertising campaign. Here’s the thing: Who cares if BlackBerry loves U2?

For one thing, let’s take a step back and think about how the tables have completely turned in the sponsorship world. Today, celebrities are in so much demand by desperate brands that they don’t even have to really support the products that pay them! It’s not “U2 loves BlackBerry,” but the other way around. Heck, I love U2 and I didn’t have to pay anything more than $200 for a concert ticket. This reminds me of a raft of other examples that I wrote about a few months ago; for example, the AT&T commercials with TOMS Shoes in which the guy from TOMS never once praises or mentions AT&T.

There are also lots of issues around BlackBerry trying to gain popular acceptance and credibility with a wider audience by borrowing interest. Slate magazine does a great job of hacking away at the brand’s strategy, suggesting that it’s much better off sticking to its positioning as a more serious business tool, rather than trying to become as cool as Apple.

BlackBerry did create one piece of meaningful marketing as part of its U2 tie-in: The U2 Mobile Album, an app for BlackBerry only that includes music, videos, news, and a way to see where other app users are at a concert. It’s interesting but not exactly a news-maker. I believe that it was a mistake to not create the app for the iPhone platform as well as its own. It might seem odd to do something for competing phone owners, but by doing this BlackBerry could show iPhone users that it has cool apps, too, and win over some who are tired of AT&T’s poor service, for example.

It looks like a big waste of money, and the early results suggest this is in fact the case. In parent company Research In Motion’s 2nd quarter financial report in September, sales came in weaker than expected and the company might now have to cut prices.

So now that we’ve established that BlackBerry is pursuing a meaningless path, let’s turn the tables and examine how U2 is fairing from the deal. Financially it’s difficult to argue that this was anything less than genius in the short term. The band pocketed many millions in sponsorship dollars and every ad featuring the band was more free marketing for its music and concerts.

But many seem to believe that U2 is taking a brand equity hit from “selling out” to a brand that doesn’t build the U2 equity. Most of the doubts and complaints come from the band’s technology partnership switch from Apple to BlackBerry. The Apple tie-ins, which helped in the launch of the iPod, felt good on all sides: a great, creative band and a great, creative brand to match. The co-branded U2 iPod was a coup, and Steve Jobs and Bono are buddies; it was a great match. But by switching to BlackBerry, a brand most popular with financial types, felt like U2 was just selling out to the new highest bidder. The lack of anything very interesting and positive for the U2 fans from BlackBerry makes this connection even weaker.

That said, band brand fans are pretty forgiving, and the incredible music and history of the group will likely overcome any short-term dint from this tie-in. I will conclude by adding that I enjoyed how U2 allowed its concert fans to take unlimited pictures, video, and audio of the show. Last year I went to a Bruce Springsteen concert in Cincinnati and the bouncers were pulling camera phones out of people’s hands like they used to pull lit joints away years ago. I’m not sure if this was an official U2 acceptance policy or if we’ve reached a point in society that you just cannot prevent people from pulling out their phones. Either way, it gave me and the other 40,000-plus fans a chance to take away a few visual memories to share with friends.

UPDATE: Over Halloween weekend I turned on my TiVo and saw that I could watch the band’s Rose Bowl show, which took place a few days after the Vegas one.  After walking my kids around the neighborhood for trick-or-treating I settled in and watched this entire show for free on my TiVo thanks to YouTube and U2.  Very, very cool!  And many other people found it cool, too, as there were as many as 10 million streams of the concert on YouTube as of October 29.  If this were a TV show, it would have been a top 8 rated program in terms of number of viewers.

In that spirit, check out a few photos that I snapped (with my iPhone) during the show, including one of my wife and me having a blast. Thanks, U2.

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5 Responses to “BlackBerry Loves U2: Who Cares?”

  1. Lee D says:

    What about the heavy marketing a few years ago of the U2 branded iPod special edition? What kind of message does that about-face send?

  2. Not to mention Bono’s investment arm includes stake in Palm. Feels a bit like Tiger & Buick – to the highest bidder.

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  4. Bob,

    I agree with your analysis, but I feel that there may be something you missed. Maybe Blackberry paid U2 all that money not only because of the band’s name, in the sense of their brand equity, but also for their name, in the sense of the pun it created for them. In other words, did Blackberry invest to give themselves the opportunity to say “Blackberry loves you, too!” That’s what I thought of when I saw your photos of their banners. But if that’s the case, it’s just one more mistake they made with this promotion. Even in the age of text message speak, LOL and BRB, this band’s name is so iconic that most people (like you?) just think of Bono and friends when they see it, even if they do tap out to their significant other “love U2.”

  5. Ryan Jones says:

    Agree with the analysis here Bob. Not sure why Bono & the team went with the Blackberry boys…the campaign selling line is over the top cheesy.

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