Archive for the ‘Applications’ Category

Cannes Day 1: Meaning Abounds

Wednesday, June 18th, 2008

I’ve been here at the Cannes advertising festival less than 10 hours and what I have seen and heard so far has blown away my expectations in terms of meaningful marketing. Of course my going-in impression was that Cannes is a tribute to navel-gazing creative work that desperately wants to be considered artwork. I pictured a lot of people in too-school-for-cool outfits smoking cigarettes and exchanging cynicisms. Instead, I find Cannes to be a more egalitarian environment of people anxious to break our careers into something more meaningful. Net, the epicenter of advertising is ready for meaningful marketing.

There were two sessions that really got me charged up and had me wearing through a notebook. First was a session featuring Nike’s Stefan Olander, Global Director for Brand Connections. As you might have guessed, Nike is a leading brand in the move to create more meaningful marketing, and Stefan presented several killer insights. For example:

  • Nike added a design studio with consultants to its Nike Stores to help people better design their Nike ID shoes.
  • They created “The Ballers Network” after noticing that a big issue with playing basketball is organizing the dates and times among friends. It’s an application in Facebook that makes it easy for friends to coordinate. On top of this useful tool it adds locations and info from 1,700 courts around the world, player reviews and scouting reports, score recordings, and a mobile version for courtside.
  • Nike is promoting its Nike+ service with “The Human Race 10k,” which will have races in 25 cities and including people running and uploading from their homes. The hope is to have 1 million participants on one day around the world.
  • Finally, Nike announced the launch of a new avatar tool called the “Nike+ Mini” (example above). It’s like a Nintendo Mii that you design as you like and post to your blog or Facebook page. Further, it actually reacts according to how much you’re running in the real world, i.e., run a lot, and it goes faster, slack off and it, too, loses pace. It’s a great way to create fun, deepen the community, and add a little more motivation (“I don’t want to make my Mini look like he’s slacking!”).

Nike continues to blow me away with its wholehearted dive into meaningful marketing. Stefan also shared data, such as the fact that “30% of Nike+ users come to the site three or more times per week.” He said that people who don’t have their Nike+ sensors with them will simply skip running “because they want credit for their achievements.” Overall, Stefan summed up Nike’s approach as follows:

“If we can do something good for somebody, they will repay us with sales.”

My second interesting session came from Contagious Magazine and Leo Burnett Worldwide. Leo is driving a meaningful-marketing-type quote around “moving from ads to acts,” and Contagious has “been tracking the branded utility space for three years.” (In fact, a reporter from the magazine interviewed me two weeks ago for a big upcoming piece.) The two shared several examples of meaningful marketing, some new, some old. I was struck, though, by how the examples they shared touched so few people – especially compared to traditional advertising’s reach into the tens of millions. For example:

  • 7,900 people downloaded a widget for Nike+.
  • Guinness created a mobile tour guide in Catonese for the 20,000 people who visited Hong Kong for a rugby tournament.
  • 5,000 people in Australia uploaded photos for a Canon promotion.
  • Big brands are running product placement on a webiseries called “Kate Modern” that 1.5 million people view each week around the world.

These are small numbers. So small that I’d have a hard time telling a client these looked good, much less bragging in front of thousands of people at Cannes. I’m personally a big fan of much deeper engagement with fewer people, rather than a massive reach play with millions of interruptions. But we also need to take a hard look at the numbers behind these amazingly creative (and meaningful) programs, and ensure that they are achieving enough scale to actually move the needle on revenues.

OK, time to cat nap before my first night on the town at Cannes. We’ll see if the cocktail conversation is as meaningful as the work we saw today.

Marketers, Apply Yourself

Monday, May 19th, 2008

Pickuppal logo

Lately, several of us at the office have been thinking and talking about how digital applications are a missed opportunity for marketing. Someone heard a factoid that “50% of consumer ad impressions lie in email applications,” which makes you wonder what you could do with the next killer app. Of course, we’re not here to just put a banner ad next to Yahoo! Mail, but we might strike gold by actually creating applications that consumers find valuable and that fulfill the larger brand mission.

Take PickupPal, for example. It’s self-described as a ”global eco-friendly transportation revolution that connects drivers, passengers, and packages with the places they need to go.” As Adrants puts it, this is basically the digital equivalent of the college bulletin board. PickupPal is an interesting Web 2.0 that I believe has a shot at catching hold.

But why didn’t a big brand marketer pick up on this idea first? This is a pretty universal need and not a bad service. I could see the oil companies such as ExxonMobil or BP launching a tool like this to actually help their customers save some gas while doing something for the environment. On the other hand, I could see an automobile brand such as Mini exploiting the chance to build some more buzz and spread word-of-mouth in a unique way. All it takes to think this way is a broader understanding of your customers’ needs.

Another application with meaning is a site I love called Who is Sick? This is a kind of social network application where people upload information on colds, flus, and other illnesses, and you can get a kind of zip-code level report of what ailment is going around. The site looks horrible, but imagine if a brand with a budget and reach took hold of it. Such an application would be a great fit for cold medicine brands, for example.

The beauty of applications is that they drive traffic because consumers find them useful, and they allow for real engagement with the brand. The best branded applications elevate from a product into a service or experience. My last post about our Pringles Mobile Shopping list is a good example, and I’ll list more in this space in the posts ahead.

If you’ve got a great branded application to share, please let me know in the comments.