Archive for the ‘book’ Category

Book Review: The Brand Bubble

Friday, April 3rd, 2009

As I’m sweating the final details to prepare for a launch of our book this fall, probably the last thing I should be doing is reading other authors’ books right now. But after meeting John Gerzema, co-author of The Brand Bubble and Chief Insights Officer of Young & Rubicam, I felt compelled to find the time. One benefit of being on airplanes a lot lately is that there’s no shortage of time for catching up on my reading. In this case I was rewarded richly with a killer book that dovetails nicely with our Marketing with Meaning concept.

Like any compelling story, The Brand Bubble begins by scaring the hell out of the reader. In trolling through historic BrandAsset Valuator information, which tracks consumer opinion on thousands of brands, the authors found that nearly every major brand has seen declining equity value in recent years. They pair this with data that suggests people are much less brand loyal and are more indifferent to advertising than ever before. But what’s even scarier is that the valuations of brands in stock price have steadily increased (even allowing for the recent nosedive in stocks). Hence, the “brand bubble” is the next to pop.

Through the rest of the book, Gerzema and Ed Lebar focus on an analysis of the handful of brands in their database that are growing brand value today. The key factor that winners share is energy; in the brand sense, energy is “the consumer perception of motion and direction in a brand.” And just as a shark must keep swimming to stay alive, brands must keep moving forward to maintain their energy and strength.

These brands create a constant sense of interest and excitement. Consumers sense they move faster, see farther, and are highly experiential and more responsive to their future needs. In terms of our correlations, we saw a definite pattern: the more energy a brand has, the greater the consideration, loyalty, elasticity, pricing power, and brand value (as a percentage of firm value) it commands. This unique measure establishes a direct link between brand momentum and creativity, financial earnings, and stock performance.”

Using the BrandAsset Valuator as a guide, the authors walk the reader through examples of these high-energy brands (such as Lego, IKEA, Virgin, and Whole Foods) and share the keys to success in bringing forward momentum to your brand.

Overall, I found The Brand Bubble to be one of the smartest business books I have read in some time. It is intellectually challenging without being wonky. It hits on very big points but remembers to bring things down to the level of a brand manager trying to deliver his cases each week. I believe any marketer of big brands must read this book and get her entire team to do so as well.

I also was happy to see clear consistency with the direction of Marketing with Meaning. This book does a lot to promote the idea of “purpose brands”: Decide what higher-level goal or reason for existence that your brand has, and then choose marketing accordingly. Once your brand has dedicated itself to a purpose, the next step is to create meaningful marketing that delivers on that purpose.

So order The Brand Bubble today and buy copies for your entire team. It’s great reading to prepare you for our book launch in the fall.

We’re #1 in Junta42

Wednesday, February 25th, 2009

I am extremely excited to share the news that our very own Marketing with Meaning blog has been ranked the #1 Content Marketing blog by the Junta42 organization. The Junta42 list continues to grow each quarter (up to 224 total from 187 last quarter) and has a long list of very strong bloggers that I follow each day. I also was excited to see that another Bridge Worldwide blog, Dose of Digital by Jonathan Richman, is now at the list, debuting at #163. My thanks to Joe Pulizzi for running this list and offering a great opportunity for all of us.

If you are new to this space, the Marketing with Meaning concept aims to lead a shift away from the old, interruptive advertising model and toward one in which the marketing we produce actually adds value to people’s lives. It’s an idea we use in our work every day for clients such as Abbott Nutrition, P&G, and ConAgra Foods, and it is the subject of a book that will be published by McGraw-Hill in October 2009.

When I started this blog in May 2008, I never thought of it as a “content blog,” but the fit with Junta42′s list is very strong. Brands that aim to add value with their marketing often end up creating, well, content. For Abbott Nutrition, we have created programs such as Diabetes Control for Life and Similac StrongMoms, both of which are rich content for people with diabetes and newborns, respectively. For Healthy Choice, we created a live improv comedy show during lunchtime (which is the new prime time, if you haven’t heard).

What I really like about the Junta42 list is that its judging criteria is based mainly on the quality of our content, rather than the number of visitors, Technorati links, etc. Because our site is less than a year old, it is difficult to match the visitor numbers of other marketing blogs that have been around for years. This list gives us a more even playing field, pitting idea vs. idea rather than audience vs. audience. Of course, I hope our ranking on this list helps us build up a huge audience, too.

Overall, the entire Bridge Worldwide team and I are very proud to see our concept and blog continue to gain fans and momentum. And it’s really only the start. This week I turn in the draft of our book to McGraw-Hill, and then we will start developing more cool tools and a community of like-minded leaders. Of course, I will be sharing all of our progress and developments here.

I cannot promise that we’ll be able to stay #1 on this very competitive list, but I pledge that we will continue to help lead the charge toward marketing that improves consumers’ lives. Thanks for reading and I invite you join our cause.

“Brands Do” in 2009

Friday, January 9th, 2009

‘Tis still the season of predictions of what will happen in the year 2009 in business and marketing. Some say it will be the year of everything from modest to mobile to mob rule. But I’m glad at least one major organization agrees that 2009 will be the year of Marketing with Meaning.

In a recent blog post, Malia Supe and Garrick Schmidtt from interactive ad agency Razorfish (full disclosure: a competitor of ours) write that marketers “need to find meaningful ways for their brands to participate, as well-but not in the traditional manner of pushing tired old messages at consumers. No, today, brands need to build strength through action.”

Naturally, I’m thrilled that Supe and Schmidtt align on the use of the word “meaningful” to describe the concept that we are dedicated to promoting. We sometimes find that the word only conjures elements of cause marketing-which, while important, is only one of many ways that brands can deliver value to people’s lives. It is a word that has much more soul than rival expressions such as ”branded utility.” And I believe “meaning” is superior to “marketing as service” because it suggests that there is a progression-i.e., brands can do more by reaching people in an increasingly meaningful way.

I also like that the gang at Razorfish is promoting the idea that meaningful marketing is “active.” In their words, brands must “do” something. Instead of talking at their audience with interruptive advertising-say, telling people that they are a great brand-today’s consumer demands that brands actually prove it. This speaks to our idea that while great products and services are the baseline for success, the marketing itself must add value to people’s lives. Razorfish’s President, Clark Kokich, made a similar comment when I spoke with him at an industry event a few months ago.

Like we at Bridge Worldwide, the employees at Razorfish appear to agree that “our goal then, as a digital agency, is to help create real, tangible expressions of our clients’ brands and make them meaningful to consumers.”  Like us, they realize that digital marketing is the first medium that really depends entirely on meaningful marketing to succeed. We can’t force people to visit our websites, download our widgets, or subscribe to our emails. Digital agencies like ours have always had to earn consumers’ attention by creating value. No wonder that digital agencies such as Bridge Worldwide, The Barbarian Group, Razorfish, and Renegade are leading the way in this revolution.

I am excited that 2009 is the year we will be in market with our book around Marketing with Meaning. I hope it generates more mass discussion of this important topic, and encourages others to rally around a committment to this new way of thinking-and acting.

Twittering Away

Monday, December 8th, 2008

Only a little more than 30 days ago my team at Bridge Worldwide and I entered the “Twittersphere” by creating an account in this fast-growing social networking tool. As I wrote previously, the main rationale for Twittering was to provide additional, meaningful content related to our Marketing with Meaning concept.  Instead of just two to three blog posts a week, I figured that believers in our mission would appreciate more, shorter examples. Little did I know that it would provide us with a great deal of benefits as well.

Frankly, I have to admit that I had purposely avoided Twitter for a while. In this business there are so many new technologies out there that you could waste a lot of time following failed ideas. In my brief look-sees at the technology, I also saw too many examples of posts like “just ate pancakes.” But the chance to provide meaningful marketing for our readers was too tempting to ignore.

Overall, I can definitely say that I’m loving Twitter and I think some version of it is here to stay. Over the past week especially, I feel like I felt back in the days when I first started reading blogs, or when I first found RSS feeds, or even when I first got on email. In the early days of such technologies, there is a common feeling that you have discovered something amazingly useful and interesting – something that will improve the quality of your life.

In terms of an assessment of Twitter, I really like Forrester’s take in the book Groundswell, where the company uses a tool to evaluate new digital marketing tools, and gives this service a thumbs-up.  Here’s my take:

What Works

  • Accelerates the spread of knowledge (both ways) – There is a very rich stream of news and links that members share with each other. I’ve discovered some great data and case studies that I would not have found otherwise. It is also a powerful way for me to share Marketing with Meaning examples, which is helping to drive record traffic to this blog.
  • Reaches the most advanced digital thinkers – In marketing this concept and the book, our general target is anyone who is responsible for marketing or agencies who work for marketers. But there is a more core group of digital influencers who will do the most to spread the word. They are the ones who the mass of marketers (and media) look to for suggestions on what’s new and important.  And they are all over Twitter. I really like the Twitter social etiquette that people should always give credit, and almost always follow whomever follows you.
  • Creates new opportunities for partnership – I have just dipped my toe into the water of actually using Twitter to ask for specific help, but the community is often sending notes asking for examples, facts, or people connections. Just the other day someone in my network saw an exchange between a friend of mine and me about a specific marketing program, and out of the blue a person related to the company offered to arrange an interview for our book!
  • Add-ons keep the service improving – There are countless tools that you can use to make Twitter more effective, which will keep advancing the usefulness of the service. I really like TweetDeck (better interface), SocialOne (allows auto-messaging for new followers), Twitter Search (find people easily), and Mr. Tweet (helps you find people with similar interests).  Thanks to Guy Kawasaki for great guidance on these.

Improvement Needed

  • It’s marketing to the choir – The biggest downside for me is that everyone I tend to see is a fellow social/digital maven of some kind. So this is not where I’m going to be able to reach the general  marketer we need to connect with. I know of only two of my agency clients on Twitter, Kevin and Dave.
  • Still lots of junk out there – Some Twits are interesting, and a lot are not. I think the community is still feeling out what is appropriate to share and what isn’t. But I’d like the signal-to-noise factor to be a lot better. And with all the noise coming through I know that I’m missing lots of really good links and comments.
  • Huge time suck if you let it be - In the week since getting TweetDeck, a tool that makes your feeds much easier to follow, I have felt myself spending far too much time on this thing. It is addictive to “surf the community” with Twitter, similar to how some people find Facebook.

I am very, very excited about how Twitter will help us bring our Marketing with Meaning concept and upcoming book into the market successfully. We have more than 200 followers now and people keep finding us every hour or two. I can tell that this audience believes in the concept, and that they will use their network to share it with others. I am even more excited by the chance to recruit true believers who will take on the challenge of making the marketing they work on more meaningful.

Whether you’re new to Twitter or a seasoned veteran, check us out at: https://twitter.com/mktgwithmeaning.

Marketing with Meaning—The Book Announcement

Wednesday, December 3rd, 2008

I am thrilled to announce that a few weeks ago, as I first reported on our Twitter feed, we signed a contract to publish a book focused on our Marketing with Meaning concept. This has been about a three-year production process already, and it will be almost a year from now that our book hits stores, but all good things take time. The process of securing a publisher itself has taken a while, and I believe readers (and a few prospective authors) might be interested to hear about the process.

After more than a year of gathering research, I felt it was time to try to write a book. I sat at my home office desk about a year ago and wrote about 170 pages of “a” book. It was going well, but I decided to step back and learn more about the process of non-fiction publication. Rule #1: Don’t write the book yet. I learned from several people that the right way to start is with a book proposal, a kind of business plan for the book that is used to summarize and sell it in to publishers.

I got a lot of really good advice—most from people who I had never met before. I started with fellow leaders at WPP who have been published. The great Jon Steel (Perfect Pitch and Truth, Lies & Advertising) offered excellent tips and contacts. Shane Atchison at ZAAZ (Actionable Web Analytics) encouraged me with his suggestions for making the writing process easier. Allen Adamson at Landor (BrandSimple and BrandDigital) wisely pushed me to get an agent. David Nicols (Brands & Gaming) was kind enough to chat even though he left the WPP nest. Jim Taylor (Space Race) offered a ton of insights into the publication and marketing process. I also learned a lot from someone I never actually spoke with—Timothy Ferriss (The 4-Hour Workweek) blogged about his experience in finding a publisher, and I probably re-read his post 100 times.

After absorbing this advice, I was lucky enough to run into an old marketing buddy, Pete Blackshaw, on the way to last year’s CES show in Vegas. He was finishing up his own book (Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000) and recommended his agent, Lisa DiMona. Lisa and I hit it off immediately and we started working on a book proposal. Eventually we added Laureen Rowland to the team as an editor to help me perfect the proposal (and now the book). My big team at Bridge Worldwide also was always there for me to do everything from proofread the proposal to torture test my ideas to design a mock cover. Many more specific thanks will come in actual book form!

Eventually we had a strong proposal and Lisa did her agent magic, reaching out to the biggest marketing publishers in the world. I had a chance to personally “sell” to many of them. Everyone I spoke with agreed with the concept and felt its time was nigh. We ended up with offers from a few publishers and accepted one from McGraw-Hill. What I love about McGraw-Hill is that they are focused on the business market and especially the marketing specialty. I also like that they believe in taking books globally, and work to drive success for the long term.

Last week I paused for about three seconds amid a hectic day to just stare at the signed contract and appreciate the hard work by and help from so many people who made this book deal happen. Now the writing begins. I’ve actually spent the past several weekends and many evenings at work on the book, and most of my remaining vacation and holiday time in 2008 will go to this worthy cause. Luckily my wife and family are very understanding and encouraging. My day job won’t let up, though! Still gotta build the business and help our clients win.

Thank you, dear readers, for continuing to follow our progress and add to our story. The many blog readers and comments that I see each day provide the extra encouragement I need to keep pushing ahead. Stay tuned for more!