Posts Tagged ‘blackberry’

Back to Marketing Basics at the Blackberry Farm

Thursday, August 5th, 2010

This year I started a new tradition with our Strategic Planning Group at Bridge Worldwide. We’ve been taking the afternoon of the first Friday of each month to get out of the office and experience something together. While it’s great to do some team bonding, the main reason for these events is to give ourselves some firsthand experience in something new that might spark insights and ideas for the work we do every day. After all, marketing to me is really about figuring out how the world works and what people want. So by getting some new life experiences and seeing people in different situations we can be better at our jobs. Last week I decided to take the team blackberry picking, and the purpose of this post is to share a few things that we took away from the experience.

We spent last Friday afternoon across the river in northern Kentucky at Barker’s Blackberry Hill Winery. It is literally a mom and pop farm located past a maze of gravel farm roads that barely register on Google Maps. We all eventually managed to find the place and discovered a lovely few acres of blackberry vines at the top of a small hill. The older couple who runs the farm pointed us to a pile of buckets and boxes and set us loose picking up and down the rows of fruit. Within minutes our hands were purple from picking the delicious fruit and—being strategists—we all started working out the best way to find and pick the most/best blackberries possible. We shouted tips and discoveries over the vines and smiled as some of our team members’ children shouted with glee. After picking for about an hour we headed back to the small farm shack to weigh our berries and pay for hauls. I think the price was something ridiculously cheap, like $2 for a bucket, and $2 per pound of berries. As we left, the owners gave us printouts of blackberry storage tips and handed out Popsicles for the children.

It was a great afternoon, and we finished it off by debriefing over beers on the backyard deck of one of our team members. There were a few key takeaways that we all agreed on:

  • There is something powerful in the “return to basics.” The more digital we become as a society, the more people will start to feel a desire to “unplug” and have some RL (Real Life) meet-ups and hobbies. And the more things we can consume cheaply, the more people will start to feel a desire to invest time and money in things that are rare and antique, and that take time, skill, and patience to attain. We see this in the rise of knitting shops, organic farming, backyard chicken coops, and letter writing on hand-printed stationery. An interest in growing and picking your own produce is a great example of this return to basics. We enjoyed seeing our hands turn purple and us getting lost on gravel roads just to get a few pounds of fruit.
  • Experiences are everything. One of the quotes that I threw out a lot for our team is that, “For the rest of your lives we will remember going blackberry picking together as a team activity.” I have often written in this blog about the impact of experiences, and data that shows how people value and recall experiences at very high levels. Building on the previous point, at a time when anyone can get anything they want online or in stores, we are compelled to look for the new and the rare in experiences that are truly unique and more memorable than any mere purchase.
  • It is something children and parents can enjoy together. As a parent I can tell you that it seems increasingly difficult to find activities that everyone fully enjoys together. I feel like I have to drag my kids to my favorite restaurants, and they have to drag me to watch the latest kiddie movie at the theater. But blackberry picking is great fun for anyone, and something even more enjoyable when you do it together. One parent’s son said that blackberry picking was like “hunting for treasure” and I think he really nailed something deep for me, too. There is something deep and timeless about exploring the outdoors and discovering the treasures of nature—whether it is a plump blackberry, a turtle in the creek, or that perfect climbing tree.

Of course we also gave some thought to how brands might embrace small farms and handpicked produce to advance their marketing objectives. A few brands are already getting close to this area. For example, Kraft’s Triscuit brand is starting do things to embrace and encourage the home farming movement. At this website, the brand shows a map of home and community farms throughout the country. It is also teaming with an organization called Urban Farming to start 50 community farms, and included seeds in specially marked boxes. Meanwhile, the Cascadian Farms brand at General Mills, which is one of the largest organic food companies, has taken to the Facebook world of FarmVille, where people can grow virtual, branded organic crops.

I think there is a big opportunity for a leading food brand to do more to help create experiences like ours. What if a brand such as Cascadian Farms, Green Giant, or Birds Eye actually discovered small farms near major markets like the one we visited and partnered with them to encourage more people to have a picking experience? There could be various ways that the brand could partner with local farmers—perhaps investing a few dollars to improve their operations or upgrade their websites. (This one for our blackberry farm is broken, for example.)

But the bigger lesson here is that we all need to get away from our desks together once in a while and return to the RL. You just might discover a new way to build your business, and yourself.

BlackBerry Loves U2: Who Cares?

Wednesday, October 28th, 2009

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Over the weekend my wife and I took a break from everyday life to head out to Las Vegas for a long weekend featuring the U2 concert on Friday night. Your dedicated blogger took the opportunity to spend a little time sampling BlackBerry’s enormous sponsorship of the band’s 360 Tour, and what I found is Marketing Without Meaning.

By now you have probably seen BlackBerry’s splashy, sexy TV commercials featuring U2 and the tagline “BlackBerry Loves U2.” The concert arena in Las Vegas had plenty of banners put up (like the above) announcing the brand’s love for the band. BlackBerry reportedly paid up to $150 million for the rights to love U2 in public and brag about it in a massive advertising campaign. Here’s the thing: Who cares if BlackBerry loves U2?

For one thing, let’s take a step back and think about how the tables have completely turned in the sponsorship world. Today, celebrities are in so much demand by desperate brands that they don’t even have to really support the products that pay them! It’s not “U2 loves BlackBerry,” but the other way around. Heck, I love U2 and I didn’t have to pay anything more than $200 for a concert ticket. This reminds me of a raft of other examples that I wrote about a few months ago; for example, the AT&T commercials with TOMS Shoes in which the guy from TOMS never once praises or mentions AT&T.

There are also lots of issues around BlackBerry trying to gain popular acceptance and credibility with a wider audience by borrowing interest. Slate magazine does a great job of hacking away at the brand’s strategy, suggesting that it’s much better off sticking to its positioning as a more serious business tool, rather than trying to become as cool as Apple.

BlackBerry did create one piece of meaningful marketing as part of its U2 tie-in: The U2 Mobile Album, an app for BlackBerry only that includes music, videos, news, and a way to see where other app users are at a concert. It’s interesting but not exactly a news-maker. I believe that it was a mistake to not create the app for the iPhone platform as well as its own. It might seem odd to do something for competing phone owners, but by doing this BlackBerry could show iPhone users that it has cool apps, too, and win over some who are tired of AT&T’s poor service, for example.

It looks like a big waste of money, and the early results suggest this is in fact the case. In parent company Research In Motion’s 2nd quarter financial report in September, sales came in weaker than expected and the company might now have to cut prices.

So now that we’ve established that BlackBerry is pursuing a meaningless path, let’s turn the tables and examine how U2 is fairing from the deal. Financially it’s difficult to argue that this was anything less than genius in the short term. The band pocketed many millions in sponsorship dollars and every ad featuring the band was more free marketing for its music and concerts.

But many seem to believe that U2 is taking a brand equity hit from “selling out” to a brand that doesn’t build the U2 equity. Most of the doubts and complaints come from the band’s technology partnership switch from Apple to BlackBerry. The Apple tie-ins, which helped in the launch of the iPod, felt good on all sides: a great, creative band and a great, creative brand to match. The co-branded U2 iPod was a coup, and Steve Jobs and Bono are buddies; it was a great match. But by switching to BlackBerry, a brand most popular with financial types, felt like U2 was just selling out to the new highest bidder. The lack of anything very interesting and positive for the U2 fans from BlackBerry makes this connection even weaker.

That said, band brand fans are pretty forgiving, and the incredible music and history of the group will likely overcome any short-term dint from this tie-in. I will conclude by adding that I enjoyed how U2 allowed its concert fans to take unlimited pictures, video, and audio of the show. Last year I went to a Bruce Springsteen concert in Cincinnati and the bouncers were pulling camera phones out of people’s hands like they used to pull lit joints away years ago. I’m not sure if this was an official U2 acceptance policy or if we’ve reached a point in society that you just cannot prevent people from pulling out their phones. Either way, it gave me and the other 40,000-plus fans a chance to take away a few visual memories to share with friends.

UPDATE: Over Halloween weekend I turned on my TiVo and saw that I could watch the band’s Rose Bowl show, which took place a few days after the Vegas one.  After walking my kids around the neighborhood for trick-or-treating I settled in and watched this entire show for free on my TiVo thanks to YouTube and U2.  Very, very cool!  And many other people found it cool, too, as there were as many as 10 million streams of the concert on YouTube as of October 29.  If this were a TV show, it would have been a top 8 rated program in terms of number of viewers.

In that spirit, check out a few photos that I snapped (with my iPhone) during the show, including one of my wife and me having a blast. Thanks, U2.

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u2 vegas ticket